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Boiler repairs and breakdowns

Diagnosis and repair for boiler breakdowns, gas leaks and heating faults, with clear advice on repair versus replacement.

  • Gas Safe registered
  • Same-day where possible
  • SE London & M25
Boiler Repairs work by NP Works

What we cover

The work we take on.

  • Boiler breakdown diagnosis
  • Gas repairs and leak investigations
  • Fault finding on heating and hot water
  • Boiler servicing and landlord certificates
  • Repairs on Vaillant, Worcester and other major brands
  • Advice on repair versus replacement

A boiler breakdown is disruptive, especially in cold weather. Our first job is to establish whether the problem is the boiler, the controls, the gas supply or something else in the system. That prevents replacing parts that are not at fault.

We are Gas Safe registered and work on domestic boilers from the major manufacturers. We carry out the diagnosis, explain the repair options and give you a price before starting. If a repair is not economic, we say so and explain the alternatives.

For landlords and managing agents, we can combine a repair visit with a gas safety check or boiler service where the appointment allows.

How it works

Simple from first call to finish.

  1. 01

    Describe the fault

    Tell us the boiler make, the error code if there is one, and what the heating and hot water are doing.

  2. 02

    Arrange a visit

    We book the earliest suitable slot and confirm the likely callout cost before attending.

  3. 03

    Diagnose and quote

    We test the system, identify the fault and give you a clear repair price before proceeding.

  4. 04

    Repair and test

    Once approved, we complete the repair, test the boiler and leave the system running safely.

Same-day callouts

If it is urgent, our team aims to reach you the same day you contact us.

Direct support

Speak to a real person about the job, the likely cause and the next available slot.

Qualified and insured

Gas Safe registered engineers and a fully insured team working to current regulations.

Transparent pricing

Know the rate before we start.

For smaller repairs and callouts we work at an hourly rate. For planned work we can agree a fixed price after seeing the job.

Pricing

£50per hour

There is a one-hour minimum charge on all jobs.

Fixed prices are available on request for planned work.

  • Parking is not included in our pricing.
  • Congestion and ULEZ charges are not included.

Good to know

Boiler Repairs questions

Still unsure? Call us or send a message and we will talk through the job before you commit.

My boiler has stopped working. Can you come today?

We aim to offer same-day appointments where the diary allows. Call us with the boiler make and any fault code so we can prepare.

Do you repair all boiler brands?

We work on Vaillant, Worcester and many other domestic boiler brands. Tell us the make and model when you get in touch.

Is it worth repairing an old boiler?

It depends on the fault, the age and the efficiency of the unit. We explain the likely repair cost and the case for replacement in plain terms, without pressure.

Do you service boilers as well as repair them?

Yes. We carry out boiler services and can provide landlord gas safety certificates where required.

Related services

Often booked together.

All services
03

Boiler Installation

New boiler installations and system upgrades, specified for your property and installed by Gas Safe engineers.

  • Boiler replacement and new installations
  • Combi, system and conventional boiler options
  • System upgrades and controls
Explore service
04

Heating & Smart Controls

Radiators, power flushing, thermostatic valves and smart heating controls installed and configured for your home.

  • Radiator upgrades and replacements
  • Thermostatic radiator valves (TRVs)
  • Power flushing and sludge filter installation
Explore service
06

Landlord Services

Gas safety certificates, boiler servicing, unvented cylinder checks and maintenance for landlords and managing agents.

  • Landlord gas safety certificates (CP12)
  • Annual boiler servicing
  • Unvented hot water cylinder checks (G3)
Explore service

Ready when you are

Need boiler repairs in SE London?

Tell us what is happening and we will confirm the next available appointment, the likely cost and the best way to fix it.

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